REFUND POLICY — APP

RETURNS/REPLACEMENT/CANCELLATION

Return Policy:

We at thegiftmela.com, strive to provide the best possible experience while you shop with us online. While there is no option to return orders as the gifts are customized according to your specific needs, however, if at all you are not satisfied with your purchase; complete assistance would be given to you regarding the same.

Customer must have to make a video while opening the Box (Full unboxing video).
We are not responsible for any loss or damage products without unboxing video proof.
We will never entertain any complaint without video.

Cancellation Policy:

In order to get your order delivered to you soon, we print the orders same day. As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our team to cancel your order. However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:

• You can cancel your orders within one hour of booking the same order. You are requested to immediately email at info@thegiftmela.com or call at +91-8182008787 along with your order number.

Your orders can also be cancelled if Our team finds your payments have not been received. Check below for further details:

• Non receipt of Payment- In case the payment for the order is not made our team will automatically cancel the order. An email notification is sent to you when we cancel the order.

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